Communication with residents is key to a successful project

Effective communication between a co-op or condo board and the residents of the building is essential to the success of a hallway or lobby renovation project. Renovations can be disruptive and stressful, and residents need to feel that they are being heard and informed throughout the process.

Clear and consistent communication can help to manage residents' expectations and ensure that everyone is on the same page. The board should communicate the project's goals, timeline, and budget, as well as any potential disruptions or inconveniences that residents may experience.

Regular updates, both in writing and in person, can help to keep residents informed and engaged. Residents should also be encouraged to share their thoughts and concerns with the board, and the board should be responsive to feedback and suggestions.

Effective communication can also help to build trust and promote a sense of community within the building. By involving residents in the decision-making process and keeping them informed, the board can demonstrate that they are acting in the best interests of the community as a whole.

Overall, a successful hallway or lobby renovation project requires more than just good planning and execution. It requires effective communication that fosters collaboration, transparency, and trust between the board and the residents.